Please be aware that ConnectTxt will experience some downtime from 10pm on Saturday 2nd December due to the migration of the production environment to AWS. The downtime will last for approximately 5 hours. The new location will be Amazon Web Services, Ireland.
Apologies for any inconvenience caused.
Dear ConnectTxt users,
On Saturday, 7th October 2017 from 10 pm UK time (BST), there will be a scheduled downtime of 4 hours of the ConnectTxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.
If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.
Our team can also be reached via email: connecttxtsupport@blackboard.com
With kind regards,
The Client Success team
Dear ConnectTxt users,
On Saturday, 4 March 2017 from 10 pm UK time (BST), there will be a scheduled downtime of 4 hours of the Connecttxt service during a planned maintenance window. This is to allow our Product Management team to perform maintenance of the product. The application will be unavailable during that time.
If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.
Our team can also be reached via email: connecttxtsupport@blackboard.com
With kind regards,
The Client Success team
Dear ConnectTxt users,
On Saturday, October 15 from 10 pm to 11 pm UK time (BST), with a planned 60 minutes of downtime, a planned maintenance window is scheduled to take place.
This is to allow our Product Management team to perform deployment of an updated version of the application – ConnectTxt 6.14.3. The application will be unavailable during that time.
If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.
Our team can also be reached via email: connecttxtsupport@blackboard.com
With kind regards,
The Client Success team
Date Change: Our planned maintenance has been rescheduled for October 19 2016 from 2:00am-4:00am EDT. This maintenance will include a service disruption which may last through the maintenance window.
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UPDATE – The telephone communication issue has now been resolved.
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We are currently experiencing issues with our telephone systems and are unable to take any calls.
You are still able to use the Live Chat feature (http://messenger.providesupport.com/messenger/txttools.html) – or email connecttxtsupport@blackboard.com.
We apologise for any inconvenience caused.
Thank you for your patience,
The Client Success team
It is our great pleasure to invite you to join us in beautiful Groningen to discuss innovation and education at the Teaching and Learning Conference 2016, by Blackboard – this year to be held in the prestigious surroundings of Rijksuniversiteit Groningen (University of Groningen).
The conference is dedicated to furthering best practices, innovative uses of technology in education and technology enhanced learning. It brings together education leaders, heads of teaching and learning, educators, course designers, IT managers and e-learning specialists from across the world to share experiences, exchange ideas and network with their peers. Institutions from over 20 countries will be represented at the conference.
To learn more please visit the conference website.
The new version (0.36) for the SendTwoWaySMS building block via BlackBoard Learn® is now available for download.
To download the file and corresponding release notes, please go to: https://txttools.co.uk/preloginjsp/plugins.jsp
If you have any query or suggestion, please do not hesitate to contact the client success team on +44 (0) 113 234 2111 option 1 then 1, via email: connecttxtsupport@blackboard.com or live chat: http://messenger.providesupport.com/messenger/txttools.html
Thank you.
The Client Success team.
Dear ConnectTxt users,
A planned maintenance window is scheduled to take place this Friday, December 18 from 10 pm to 10.30 pm UK time, with a planned 30 minutes of downtime.
This is to allow our Product Management team to perform database work. The application will be unavailable during that time.
If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.
Our team can also be reached via email: connecttxtsupport@blackboard.com
With kind regards,
The Client Success team
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