Archive for April, 2019

Resolved: Receiving Messages Error

Thursday, April 25th, 2019

The error that some users were experiencing has now been resolved.

Any messages that were not delivered yesterday were stored, and should now appear in your inboxes.

If you have any further questions, please contact us at connecttxtsupport@blackboard.com

The Client Success Team.

ConnectTxt: Receiving Messages Error

Wednesday, April 24th, 2019

Dear ConnectTxt users,

We are aware that some clients are having issues receiving text messages today. Due to an error after a maintenance update by our aggregator, one network has been unable to reconnect. Any incoming messages are being stored and will be delivered once the issue has been resolved.

If you have questions or concerns, our team can be reached via email: connecttxtsupport@blackboard.com

The Client Success Team.