Archive for the ‘latest’ Category

SendTwoWaySMS building block release 3.0.40 for Blackboard Learn 9.1 Q2 2016 onwards

Monday, December 11th, 2017

The latest release of SendTwoWaySMS building block for Blackboard Learn 9.1 Q2 2016 onwards is now available for download from our website. Please note that this update is not recommended for those still using Learn 9.1 2015 10 and 9.1 2014 10

Planned Maintenance: Saturday 15th October from 10 pm to 11 pm UK Time

Wednesday, October 12th, 2016

Dear ConnectTxt users,

On Saturday, October 15 from 10 pm to 11 pm UK time (BST), with a planned  60 minutes of downtime, a planned maintenance window is scheduled to take place.

This is to allow our Product Management team to perform deployment of an updated version of the application – ConnectTxt 6.14.3. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

The Client Success team

Blackboard ConnectTxt US planned maintenance

Friday, October 7th, 2016

Date Change: Our planned maintenance has been rescheduled for October 19 2016 from 2:00am-4:00am EDT. This maintenance will include a service disruption which may last through the maintenance window.

 

Service Announcement – Issues with telephone communication

Thursday, May 19th, 2016

UPDATE – The telephone communication issue has now been resolved.

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We are currently experiencing issues with our telephone systems and are unable to take any calls.

You are still able to use the Live Chat feature (http://messenger.providesupport.com/messenger/txttools.html) – or email connecttxtsupport@blackboard.com.

We apologise for any inconvenience caused.

Thank you for your patience,

 

The Client Success team

 

Planned Maintenance: Friday 18th December – 10.00 – 10.30 pm UK time

Friday, December 18th, 2015

Dear ConnectTxt users,

A planned maintenance window is scheduled to take place this Friday, December 18 from 10 pm to 10.30 pm UK time, with a planned  30 minutes of downtime.

This is to allow our Product Management team to perform database work. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

 

The Client Success team

Service Announcement – Planned Maintenance: Friday, September 18 from 10 pm to 1:00 am – COMPLETED UK time

Thursday, September 17th, 2015

Dear ConnectTxt users,

The maintenance work  has been completed successfully; the ConnectTxt solution is now fully back up and operational.

Thank you for your patience.

With kind regards,

The Client Success Team.

 

 

Dear ConnectTxt users,

A planned maintenance window is scheduled to take place this Friday, September 18 from 10 pm to 1:00 am UK time, with a planned  90 minutes of downtime.

This is to allow our Product Management team to perform database work. The application will be unavailable during that time.

If you have questions or concerns, please do not hesitate to call us on +44 (0) 113 234 2111, option 1, then 1, or contact us via live chat between 8 am and 5 pm Monday to Friday on https://txttools.co.uk/preloginjsp/contact_txttools.jsp and we will be delighted to assist you.

Our team can also be reached via email: connecttxtsupport@blackboard.com

With kind regards,

 

The Client Success team

Service Announcement – delays in messages delivery – RESOLVED

Friday, September 4th, 2015

The issue has now been resolved and messages are being processed as normal.

 

Thank you for your patience,

The Client Success Team

 

Some users  may experience a  delay in messages being delivered due to an exceptionally  high volume of messages sent today.

The messages can be created and sent, but will be queued up in the Outbox menu.

If that is the case for you,  please do not attempt to recreate and resend the message, as the original message will leave the queue and be delivered.

Our Product Management team have increased the throughput to deal with the unusually large traffic and are monitoring the site ready to to adjust the throughput if needed.

If you have concerns, please do not hesitate to reach out to our Client Success team via email: connecttxtsupport@blackboard.com,
phone +44 (0) 113 234 2111 option 1, then 1 or via  our live chat http://messenger.providesupport.com/messenger/txttools.html

Thank you for your patience,

 

The Client Success team

 

Moodlerooms Teaching & Learning Forum, you and you’re team are invited. April 14-15, 2015

Wednesday, March 11th, 2015

 

We are pleased to invite you to the inaugural Moodlerooms Teaching and Learning Forum at The University of Liverpool from 14-15 April. More information is available here for this ‘must attend’ forum that will provide you an insight into how others are using Moodle and Moodlerooms as part of their teaching and learning strategy. You will hear from Moodlerooms clients within higher and further education, and the wider education community leaving you inspired to innovate & educate throughout 2015 and beyond.

• Experience practical case examples delivered by users
• Engage in discussion about best practice
• Keynote sessions from Graham Brown-Martin and Jay Bhatt
• 2 x 90 mins FREE training sessions
• A variety of workshops
• Moodlerooms product experts on hand to give expert tips
• Hear about product developments that are coming soon!

Book before March 17th and take advantage of our Early bird Rates.

It’s the best opportunity to network, share your experiences, learn new ideas and most importantly join in the conversation about the trends and future of eLearning within the Moodle community. Learn more information by clicking here.

New version of the 2 way sms building blog for Blackboard Learn available now!

Wednesday, February 25th, 2015

We are very pleased to announce that the latest version of our 2 way sms building block for Blackboard Learn is now available.

You will find it and all related documentation here: https://txttools.co.uk/preloginjsp/plugins.jsp

If you have any questions or suggestions, please feel free to contact your dedicated support team by calling:

+44 (0) 113 234 2111 or via email: connectTxtsupport@blackboard.com

Stay tuned for more exciting announcements coming soon!